Privacy Policy

This privacy policy explains how Print Haven processes personal data in connection with its photo and art printing services, website use, and studio appointments in Søgne. It describes the main categories of data, the purposes of processing, sharing practices, retention, and the choices available to users.

Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Depending on your location and the circumstances, you may have rights to access, correct, delete, restrict, or object to certain processing, and to request a copy of data you have provided. Some requests may be limited where we must keep information for legal, contractual, or security reasons.

Available rights depend on the nature of the data and the legal basis for processing.

If you want to exercise a privacy right, please send a clear request using the contact details below and describe the data or activity involved. We will review the request and respond within a reasonable period, subject to any legal exceptions or verification needs.

We may need reasonable information to confirm identity before acting on a request.

Order records, consultation notes, and related communications are retained for the period needed to manage the service, handle follow-up, and meet accounting or legal requirements. When data is no longer needed, it is deleted or anonymized in a reasonable manner.

We keep data only for as long as needed for the relevant purpose or legal obligation.

The updated version will apply from the date it is published on the website unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the site or other appropriate communication channels.

We may revise this policy when our practices, services, or legal obligations change.
Privacy Office

Contact Information

Email contact
info@universecookiename.click
Telephone
+47 40 71 48 23
Postal address
Gamle Høgskolevei 12, 4640 Søgne
Privacy contact
01 · Purpose

Why We Use Data

We use personal data to respond to inquiries, review image files and print specifications, arrange consultations, prepare quotes, produce and package orders, manage payments, maintain records, improve site performance, and handle legal or security matters. For print work, we may also use submitted files to carry out the requested production steps, including test print review and final approval where applicable.

Processing is limited to purposes connected with the website, studio operations, and legal compliance.
02 · Sharing

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, file handling, payment processing, or other operational functions. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.

Service providers receive only the information needed to perform their assigned tasks.
01

Data We Collect

We may process contact details, order information, file uploads, consultation notes, payment-related records, and technical data such as device and browser information. Where you submit image files for printing, we also process the content you choose to provide, including any metadata contained in those files.

The categories of data depend on the inquiry, order, or studio appointment.
02

How We Collect Data

We collect data when you submit an inquiry, upload files, book or attend a consultation, approve a test print, place or collect an order, or communicate with us by email or other available channels. We also receive limited technical data automatically from your browser or device when you visit the website.

Most information comes directly from users, while some is created during site and order handling.
03

Cookie Types

Our website may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose and duration.

We use only standard cookie categories needed for operation, measurement, and preference handling.
04

Cookie Controls

You can manage cookies through your browser controls and, where available, through any on-site preference tools. If you disable certain cookies, parts of the website may not work as intended, especially features that rely on session handling or basic analytics.

Browser settings can usually block or remove cookies, but some site functions may be affected.